I am trying to choose a solution for automating calls in a team. They say that progressive and predictive autodialers work differently, but which one is better for a small business? If anyone has encountered such questions or knows good sites, share!
We were recently looking for a way to improve the efficiency of our operators. Someone advised us to implement autodialer systems, but there are so many of them on the market that I got confused. I found an article that compares progressive and predictive dialers in detail. Here is the link: https://www.talkandroid.com/496382-progressive-vs-predictive-dialer-choosing-whats-best-for-your-business/ . I highly recommend it to anyone who wants to figure it out and make the right choice.
Hi, great post! It is interesting how automation in calls allows you to reach new heights in the field of customer service. Such technologies really simplify interaction and help reduce costs. I am sure that these solutions are the future of many companies.
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